Toolbox Renovations Testimonials

At Toolbox Renovations, we work to please our customers no matter how big or small the job. Read the testimonials below or click on the HomeStars links above to learn what other Victoria residents say about our services.

Winter 2015

Steve built a deck off our house in late 2015. From the first meeting, he was professional and really good to work with. He consulted with us every step of the way and made sure it was just what we wanted. His craftsmanship and attention to detail resulted in a beautiful addition to our yard and we are completely satisfied. I would highly recommend this company.

Susan Hunter

Summer 2015

Stephen Burgess and his Toolbox Renovations remodelled my small bathroom in the summer of 2015 in just the way I wanted it.  What was (and is) a pretty small room now looks quite spacious and attractive. Steve was a pleasure to work with and I will certainly call on him again.

Mary Campbell, Victoria

When we were looking for a person to assist with a kitchen renovation, friends of ours recommended Steve from Tool Box Renovations. They had used Steve for a number of projects before and could not recommend anybody better. I will do the same!

Steve was professional from the start. Came to the house and we went over our ideas. Steve offered his professional advice and provided a quote. During the renovation there was several delays from another company involved. Steve worked around their delays, our schedules and last minute project changes. Steve kept me informed of the dates and times he would be coming to work on the renovations and he kept his word. The portion of the project that Steve was responsible for turned out fantastic and was completed on budget.

If you require a company or person to be honest, to do great work and has excellent customer service then you have found him in Steve Burgess.

Thanks for your hard work and professionalism Steve!

Ryan Koropatniski

Spring 2015

We recently employed Toolbox Renos to build us a very large front deck (1200 square feet) We were so pleased with the results that we had the back deck built too. Steve's professional approach to getting the job done was really appreciated. He was always courteous, efficient and prompt. The price he quoted on the decks was very reasonable and fair. We would not hesitate to recommend Steve for any projects. Thanks Steve for the great work!

Jill and Neil Phipps, Highlands BC

 Steve did a bathroom reno for me in the spring of 2015 as well as resurfaced a deck, removing the old cedar and relacing it with Timber Teck artificial wood. Steve was a pleasure to work with, always willing to discuss any issues and always professional in his approach to the work. I trusted him completely in the work he did and in his role of overseeing other trades people. And when I had to contact Steve after the work was done to remedy some small problems, he came immediately and took care of things quickly and efficiently. I have no hesitation in recommending Steve and I will certainly work with him again. He was professional in every way, responsible and always a pleasure to deal with.

Wendy Wright

Late 2014

We hired Toolbox Renovations as our general contractor to do our kitchen renovation in the fall of 2014. Steve's calm demeanor and extensive knowledge made this major undertaking a lot easier and less stressful. Thanks again Steve!

Irene Jackson, Victoria

Toolbox Renovations has done two home renovations for me, starting in 2014. Steve was professional, on budget and always showed up on time. Highly recommended. 

Margarita Loyola 

Early 2014 

We first met with Steve in 2012 and got a quote for a kitchen reno which we finally started in January when we hired Toolbox Renovations as the general contractor. We really appreciated his knowledge and oversight on this project because of the many sub trades involved. He kept track of everything and dealt with changes along the way. Thanks Steve!

Royce and Jenny Kletke

It was a pleasure having Toolbox Renos do our renovation. We hired them to replace and update the 1960s metal stair railing in our home with a more modern wooden one and we're very pleased. Their quote was quite competitive and Steve was very professional while working with us because he was easy to communicate with and extremely punctual. We are referring him to family and friends and will use him again for future projects.

- Tara Spencer, Victoria

Fall 2013

Toolbox Renovations did a wonderful job on our bathroom renovation. The bathroom was down to the studs and Steve and his team of other professionals put it together for us again in a timely fashion. Everyone who came into our home conducted themselves in a professional manner and provided quality workmanship.

Steve organized all of the professionals coming and going so we didn't have to. We so enjoy our bathroom and would not hesitate to have Toolbox Renovations do further work in or outside of our home.

- Allyson and Joseph Whiteman

"Over the course of 2013 we contracted Toolbox Renovations to undertake a series of projects on our home and property. The high standard of work by Stephen, his staff and sub contractors, was at all times exemplary" 

- Guy Lodge, Victoria BC

Summer 2013

Toolbox Renovations dismantled my outside front deck and rebuilt it with a new railing style that suited my home.  Steve Burgess took the time to listen to my ideas and gave his professional opinion and suggestions for an impressive outcome.  He got back to me right away to answer any questions or concerns, and was always professional and polite.  My new deck was completed in the time frame he had promised, and the workmanship was excellent!  I highly recommend Toolbox Renovations, and will use this company again. 

- Janet M.

May 2013

Earlier this year I hired Steve to build a removable hand rail on a difficult staircase. He built a very aesthetically pleasing rail which was just what I wanted. He worked in an organized and business like manner and should I have any further jobs that need doing I would contact him again.

- Catherine Shale, Victoria BC

February 2013

We had Toolbox Renovations complete one of our Ikea kitchen renovations for us. The clients were very satisfied with his work and he offered a very prompt service. We will be looking to use him again in the near future. Keep up the good work Steve!

- Anthony Stubbs
Ikan Installations of Victoria

We really enjoyed working with Stephen. He took the time, care and attention to let us know of any project changes while keeping the client in the loop as well. He made sure to include us in any decisions made which is very valuable to us as interior designers. The results were beautiful, all the while keeping the client and designer happy too! We would recommend Toolbox Renovations again for any other client taking on a washroom renovation.

- Echo Thorne
Meade Design Group
Victoria, BC

October 2012

Steve I want to thank you for the excellent work you did on my front sundeck and the re-installation of my front door , the latter, due to the error made by a helper. I realize the door re-installation cost you time and money , but you were professional enough to follow up on it and complete the project to my satisfaction without cost to me.

- John Matsumoto
1730 Jefferson Ave. Victoria, BC

We had Steve completely rip out and replace two bathrooms and two large decks. The bathrooms were made current with heated tile floors, 10mm shower glass and new cabinets. The decks are awesome and were completely rebuilt with Timbertek composite decking and aluminum railings. The workmanship was excellent and Steve leveraged trades and helpers as required to keep the jobs on schedule. Steve’s communication was timely and accurate and we knew where we were at all stages of the projects. The finished product continues to receive compliments and we are really pleased with the result. Thanks Steve!

- Britt Hilton
Langford, BC

Steve Burgess of Toolbox Renovations built us a new fence to enclose our backyard and he did a superb job. Not only was his workmanship first rate but the same was also true for his willingness to collaborate and improve on our design as the work progressed. We are very satisfied with the way the job turned out and wouldn’t hesitate to hire him again or recommend him to others.

- Murray Church

Toolbox Renovations did two projects for us – Steve and his team turned our garage into a media room in November 2011 and created an outdoor storage area for our kayaks and outdoor gear in February 2012. We were very pleased with both projects. Steve and his team were very easy to work with, very professional, honest and down to earth. The craftsmanship was excellent and Steve was very flexible with minor changes we wanted to make along the way, and their pricing was fair and reasonable. We would highly recommend Toolbox Renos to anyone, and they will be the first company we call for any projects in the future.

- Brenda Knox
Victoria, BC

September 2011

 Toolbox Renovations built a new deck for me in the patio area of my townhouse. They did a terrific job, they were efficient, easy to work with, and followed exactly what I wanted. I happily recommend them to others.

- Ingrid White

We had the best experience with Toolbox Renos! The results were amazing and more than we expected. We are very pleased with Toolbox Renos and have recommended them to many people. Stephen was very easy to deal with and had some very good suggestions for my bathroom renovation. One suggestion actually ended up lowering the cost of the project, but because he felt it would look better and be a better a fit he suggested it; he was right about it looking great. Best renovation experience I have had and would continue to use and recommend Toolbox Renos without hesitation. Thank you again Steve

- Navi Gadhri

August 2011

Steve and his Toolbox Renovations crew rebuilt our carport and constructed an outdoor storage cabinet and Asian inspired privacy screen. We were impressed with Steve’s professionalism, reliability and accessibility. Steve developed plans for our project and was very helpful with design and creative problem solving. His entire crew was a pleasure to work with. The team was punctual and always kept the job site tidy. We are very pleased with the quality and aesthetic of the work. We had a general idea of what we wanted and Steve brought our ideas to fruition. We look forward to hiring Steve for future projects.

- Ginny and Dave
982 Nicholson Street

When we were planning to replace the sundeck at the back of our home in 2009, we contacted Steve Burgess of Toolbox Renovations. This project involved dismantling a portion of the old deck, constructing new concrete footings, adding onto the existing framework and building a new roof over the structure. He worked from blueprints drawn up by the designer to which there were a few alterations along the way, and which were carried out to our complete satisfaction. We found Steve to be approachable, adaptable to changes, punctual, and a pleasure to work with. His high standard of workmanship is certainly to be seen in the completed job, and has been admired by all. We would definitely hire him again in the future for any other projects we may embark on.

- Don and Diane Butler
Victoria BC

March 2010

Steve Burgess of Toolbox Renovations has completed a number of renovation projects in our home, most recently the installation of doors, baseboards and casings. His keen problem-solving skills helped to transform a bedroom closet into a modern, practical office workspace. His attention to detail and high standard of workmanship are most impressive. Honest, punctual and reliable, he is an accomplished and professional carpenter. We highly recommend Steve and Toolbox Renovations for any home renovations and we look forward to working with him on our future projects.

- John and Jane Affleck
Victoria, BC

Fast friendly, straightforward and honest: this was our experience working with Steve Burgess. Steve’s knowledge of the construction industry helped us to quickly finish our new bathroom while matching our needs and our budget. We highly recommend Toolbox Renovations for anyone with a home reno project.

- Hiro and Sheila Nakatani
Victoria, BC

“Steve Burgess has done 2 projects for me in the past year, rebuilding my front steps and putting in a 2-piece bathroom in the basement. Both projects were done in a timely fashion. I was also impressed with the quality of his work and how well each project was finished. I expect to have him work on several more projects in my home and highly recommend him to anyone looking for a professional, competent contractor.”

- Heather Wright, Victoria, BC

Steve Burgess of ToolBox Renovation has been a client of mine since 2007. I have found Steve to be honest and dependable and a pleasure to work with. He is very professional and you can trust him to get the job done with full satisfaction.

-Myrna Westmorland

OnSight Bookkeeping
1243 Miramar Drive
Victoria, BC V8X 5E5

“It is with great pleasure that we write this testimonial letter for Steve Burgess and Toolbox Renovations. We have used Steve for several home improvement renovations and have found his work to be of excellent quality. Steve has proven to be extremely reliable, in terms of his work ethic and his workmanship. From our exterior deck to our many interior renovations, Steve has finished his work on time, on budget, and to a very high standard. With his attention to detail and his high quality of work, we would not hesitate to use Steve and Toolbox Renovations for any of our future home renovations. We would also not hesitate to recommend Steve and Toolbox Renovations to anyone who needs a true professional to complete any major or minor home improvements or home renovation projects.”

- Paul and Allison Spencelayh

Fall 2010

Stephen recently completed a basement renovation for me. He kept me up to date as the project progressed; he was friendly, professional and knowledgeable. He showed up as promised and always maintained a clean work site. The renovation is completed and the room looks great! I would highly recommend Toolbox Renovations for your home renovation needs.

- Vicki Prince

I had Stephen Burgess make me a garden gate. I wanted a custom made gate that would be an asset to my property and Steve’s work exceed all my expectations. The gate is a work of art and has been much admired by neighbours and passers by. Steve is a real craftssman who takes pride in his work. I have found him to be honest and reliable. I would have no hesitation about employing him for other projects whether large or small.

- Malcolm Rutherford
Professor Malcolm Rutherford
Dept. of Economics
University of Victoria

Steve of Toolbox Renovations has worked for us on several different jobs in the past two years. He has done carpentry, flooring, drywall, and building, all with very good results. He is pleasant, courteous, and dependable. He arrives at the appointed time and finishes the job on schedule. He is very approachable and easy to contact when away from the job site. We also appreciate that Steve is willing to do those small jobs that some contractors do not want to bother with. It is always a pleasure to do business with him.

- Pam Slyth and Alan Penty
Henderson Road, Victoria

I am very pleased to provide a reference for Toolbox Renovations. Toolbox has done both minor repairs and major renovation work on our family home and on two townhouses. We have been customers for over ten years and have been very pleased with all of the projects, including inside and outside work and the complete renovation of a large kitchen and living room. We will be happy to provide further details regarding any of the work. Toolbox has provided professional and reliable service.

- Chris and Maggie Bateman

Stephen Burgess has done a number of construction and renovation projects for us over the years. Stephen worked on an addition to our home providing some framing work, putting in the doors and other construction tasks as needed. He also worked on the construction of a fence and rebuilt a small deck. We have found Stephen to be pleasant and easy to work with, as well as reliable and honest. His work has always been of good quality and we are happy to recommend him as a reliable and capable renovator.

- Sharon and Greg Welsh

Steve: Thank you for your quality workmanship on our latest townhouse renovations. Your work was done on time and on budget. We at our complex will be using your company and you on any further projects. Thanks again

- Wayne Shrigley
Lakewood Townhomes

Steve Burgess has worked for us on a number of home projects. The most recent of which was carpentry for a bathroom renovation. We have found Steve to be highly reliable and his work of a high professional standard. We have been completely satisfied and would not hesitate to recommend Toolbox Renovations or have them return for work on other projects in our home. Sincerely,

- Barry and Sandi Turner Victoria, BC

October 2009

I have had Steve Burgess come to my home and complete a number of assorted repairs and renovations, and in particular my sunroom which required removing the glass ceiling and replacing it with a “torched-on roof” with a skylight. It required replacing five glass panels which had lost their seals and insulating the roof, applying drywall and painting the room. The end result was truly lovely and I was particularly impressed with his attention to detail. He is very skilled and I would not hesitate recommending him for a variety of projects.

- Lucille Ross
996 Londonderry Road
Victoria, BC

As neighbors and friends, we have known Steve for a long time and have learned to trust him to do an excellent job on any project. Over the years, we have hired Steve to do a multitude of things (bathroom renos, decks, fences, etc) and he always does them with high skill and excellence. He is very thorough and speedy and tries to give us the best deal he can. He also knows many fine tradespeople who like to work for him as well. He’s very good at problem solving to work out the most efficient way of doing the job. To say he is a perfectionist would not be overstating it. We do not hesitate to recommend him to others. Yours truly,

- Wayne and Sharon Tyler
Victoria, BC

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